ConnexioCloud
Problem
Admins, agents, and external partners needed faster access to daily workflows, better self-serve support, and communication tools that could work both inside and outside the main platform.
Solution
Built customizable dashboards with drag-and-drop widgets and quick links, integrated AI-powered help chat and contextual Intercom triggers, shipped an isolated embeddable webphone, and helped extend the telephony widget with bidirectional video calling.